Privacy Policy

Last Updated: 20-08-2025

1. Introduction

Your privacy is important to us. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

Personal Information you provide to us, such as name, email address, phone number, billing/shipping address, and payment details when you register, place orders, subscribe, or contact us.

Usage and Device Information, including IP address, browser type, device model, operating system, pages viewed, time and date of visit, and referring website, collected automatically through website analytics and cookies.

3. How We Use Your Information

• Process your orders and communicate about them
• Send newsletters, promotional offers, and updates (when you opt-in)
• Provide customer support and respond to inquiries
• Improve our website, products, and services through analytics and feedback
• Prevent fraud and ensure website security

4. Sharing and Disclosure

We do not sell or rent personal data. We may share your data with:

• Trusted third-party service providers (e.g., payment gateways, delivery partners) who help operate our business under confidentiality agreements
• Legal authorities if required by law or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience and analyze usage. You can manage or disable cookies through your browser, though this may affect site functionality.

6. Data Security

We employ reasonable technical and organizational measures—such as encryption, secure servers, and access controls—to protect your information from unauthorized access or disclosure.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If discovered, such data will be promptly deleted.

8. Your Rights

You may:

• Access, correct, or delete your personal data
• Opt-out of marketing communications
• Raise a complaint with the National Commission for Personal Data Protection in Pakistan, established under the Personal Data Protection Bill 2023

9. Changes to This Policy

We may update this policy as our practices or applicable laws change. Any updates will appear here with an updated effective date. Continued use of our site signifies your acceptance.

10. Contact Us

For questions or requests regarding your privacy, email us at: info@karachi-e-food.com