Terms and Conditions
Welcome to Karachi‑e‑Food (“we,” “our,” “us”). By using our website https://karachi-e-food.com, placing an order, or accessing our services, you agree to the following Terms and Conditions. If you do not agree, please do not use our services.
1. Ordering
Orders can be placed via our website or designated contact numbers.
You are responsible for ensuring all information provided is accurate (including delivery address, contact details, and order items).
Minimum order value may apply, depending on your location.
2. Pricing and Payment
All prices listed on the website are in PKR (Pakistani Rupees) and are inclusive of applicable taxes unless stated otherwise.
Prices may change without prior notice.
We accept multiple payment options including Cash on Delivery (COD), Online Transfers, and Mobile Wallets.
Full payment must be made at the time of delivery or as per the chosen payment method.
3. Delivery
Delivery is available in selected areas of Karachi.
Estimated delivery times are provided for convenience and may vary due to traffic, weather, or other unforeseen factors.
We are not liable for any delay caused by events beyond our control.
Please inspect your order upon delivery. If there are issues, contact us immediately.
4. Cancellations and Refunds
Orders can only be canceled within 5 minutes of placing them. After this period, cancellations may not be accepted.
Refunds will only be issued in the following cases:
Order was not delivered.
Items received were incorrect or missing.
The food was spoiled or unfit for consumption.
Refund requests must be made within 2 hours of receiving the order.
Refunds will be processed using the original method of payment, where applicable.
5. Food Allergies and Dietary Restrictions
Our food may contain allergens including dairy, nuts, gluten, soy, and others.
Customers with dietary restrictions or allergies must inform us when ordering.
We are not liable for allergic reactions or health issues caused due to undisclosed allergies.
6. Use of Website
You agree not to misuse the website or use it for any unlawful purposes.
All content, including images, logos, and text, is the property of Karachi‑e‑Food and may not be reproduced without permission.
7. Promotions and Offers
Promotional deals and discounts are subject to change and may be limited to specific areas, dates, or user groups.
Offers cannot be combined unless explicitly mentioned.
8. Account Responsibility
If you create an account on our website, you are responsible for maintaining its confidentiality.
We reserve the right to suspend or terminate accounts found to be misused or in violation of these Terms.
9. Liability
We are not liable for any loss, injury, or damage arising from use of our food or services, except where required by law.
Our liability is limited to the amount paid by you for the order in question.
10. Changes to Terms
Karachi‑e‑Food reserves the right to update or change these Terms and Conditions at any time without prior notice.
Continued use of the website or services after such changes implies your acceptance of the revised terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Pakistan, and any disputes shall be subject to the jurisdiction of the courts of Karachi.
12. Contact Us
For any questions or concerns regarding these Terms, please contact us
🌐 Website: https://karachi-e-food.com
Thank you for choosing Karachi‑e‑Food — where every meal brings you home.
